1. Shipping Rates & Charges

  • Flat Standard Shipping: A fixed shipping fee of ₹200 applies to all orders across India, regardless of package size or weight.

  • Shipping charges are calculated and displayed clearly at checkout before payment.

2. Processing & Dispatch Timeline

  • Standard Orders: Processed, carefully packed, and dispatched within 2–4 business days of order confirmation.

  • Custom & Bulk / Wedding Orders: Processing times vary based on production needs and will be shared directly with you.

3. Estimated Delivery Times

  • Metro Cities: 3–5 business days post-dispatch.

  • Rest of India: 5–8 business days post-dispatch.

  • You will receive an SMS/Email with your tracking number (AWB) and carrier link as soon as your shipment leaves our facility.

4. Protective Packaging & Transit Care

  • All fragile, handcrafted brass, silver-plated, and wooden items are secured with multi-layered protective packaging to ensure safe transit.

  • In the rare event of transit damage, please notify us within 24 hours of delivery along with a clear, uncut unboxing video as per our Return Policy